Account Manager
Posted 2 years ago
The Account Manager position requires the ability to manage the agency’s day-to-day relation with key client contacts.
QUALIFICATIONS:
- BA/BS degree required
- 3-5 years of professional agency support experience or related field experiences such as sales or marketing
- Basic, computer skills, with experience in widely utilized word processing and spreadsheet applications, with a working knowledge of Mac programming
SKILLS REQUIRED
- Strong communication and organizational skills.
- Ability to effectively handle multiple assignments at one time
- Resourcefulness
- Positive outlook and good interpersonal skills
JOB RESPONSIBILITIES:
- Earn and keep each clients’ respect and confidence as a trusted advisor bringing value to their business through a strong commitment to success, consistent performance and the ability to develop a wide range of ideas and solutions
- Acquire in-depth knowledge of, and be conversant in, each clients’ business – their key issues, competitive situation and industry trends
- Demonstrate confidence and authority as the day-to-day voice of the agency team
- Effectively balance the dual expectations of your clients and the agency
- Anticipate potential relationship or expectation issues, advising the Account Group Director in time for the agency to act proactively
- Outline expectations of, and communicate effectively with, agency team members
- Effectively assign, delegate, coordinate and monitor the work of agency staff members assigned to client projects
- Demonstrate an investment in, and commitment effectively with, the agency/client “team” to develop and support a positive mindset about the work, the client and the agency staff that is involved
- Establish rapport and trust with a range of staff members assigned to your account(s) – acknowledging the expectations of and on others, identifying team and project needs, remaining open to considering multiple points-of-view
- Provide a model for project leadership . . . prepared and pro-active, thorough and accurate
- Encourage and demonstrate unity behind team and agency decision-making
- Effectively incorporate senior staffers from account management as well as other departments as project objectives or issues warrant
- Display marketing curiosity and a willingness to push your own thinking and the agency’s work in new directions
- Clearly establish objectives and priorities for client initiatives
- Help develop, articulate, and adhere to, agreed upon strategies
- Demonstrate an ability to develop a range of alternatives for client and agency decision-making
- Identify key elements of an issue, problem or data set and be able to highlight general opportunities and implications
- Develop and articulate initial points-of-view relative to strategic, creative and media alternatives
Job Features
| Job Category | Account Services |
